Refund Policy

Hostline Hosting Services

Last updated: June 21, 2026

        At Hostline, we are committed to providing reliable, fast, and secure hosting services.
        If you are not satisfied with our services, we offer refunds under specific conditions explained below.
    

1. General Policy

Hostline offers a limited refund policy to ensure fairness for both customers and our company. We recommend reviewing our services carefully before making a purchase.

2. Refund Eligibility

Refund requests must be submitted within 7 to 30 days of initial purchase.
Refund applies only to first-time purchases of hosting plans.
Domain registration fees are strictly non-refundable.
SSL certificates, backups, and add-on services cannot be refunded once activated.
Refunds are not applicable on renewal payments.

3. Non-Refundable Situations

Violation of Hostline Terms of Service
Abuse of server resources or hosting environment
Suspended or terminated accounts due to policy violations
Requests made after the refund eligibility period
Custom or special development services

4. Refund Request Process

To request a refund, customers must contact Hostline support with valid account details, transaction ID, and reason for cancellation.

Once your request is received, our team will review it within 24–72 hours. If approved, refunds are processed within 5–10 business days via the original payment method.

5. Service Cancellation

You may cancel your hosting service at any time through your Hostline account dashboard. However, cancellation does not automatically guarantee a refund unless it meets eligibility criteria.

6. Fraud & Abuse Protection

Hostline reserves the right to deny refunds in cases of suspected fraud, abuse, or misuse of promotional offers or services.

7. Contact Support

If you have any questions regarding this policy, please contact our support team:

Company: Hostline
Email: info@hostlineserver.com
Support Hours: 24/7 Live Chat & Email Support

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